Jasion Electric Bike Review

Based on 3020 reviews
72%
(2187)
20%
(590)
7%
(219)
0%
(8)
1%
(16)
Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Cool bike!

Having a great time riding this bike

Performce: Excellent
Value of money score: Worth
Recommendation score: Depends on Situation
Suggestion: Improve Customer Service
Things to be wary of...

The bikes are awesome, no troubles at all. Getting them after ordering direct from Jasion, however, is a different story. I ordered 2 in stock (according to the website) bikes on April 28th. I also ordered 2 Explorer Kits the same day. The website promised immediate shipping and receipt within 5 days. I received 1 of the 2 bike combo I ordered on May 14th. I called support to ask about the other bike. After being on hold for about 20 minutes, the person I spoke to told me the 2nd bike was out of stock and they didn't expect any until the end of JUNE. I asked if they were going to inform me of this and was told that is not their policy. He did offer to let me change color to an in stock bike, which I accepted. He also told me the Explorer Kits would be shipped that day. They still haven't shipped a week later.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: easier method to reset trip and time feature
Got a combo

My half of the combo bikes arrived and I’ve been riding this fantastic bike! We can’t wait for the other bike so my wife can ride with me to enjoy the smooth , fun ride this E bike provides! I can’t wait to send you a picture of the both of us! My neighbors can’t believe what a great bike the Jasion bike is and they’re considering getting a couple for themselves.

Performce: Normal
Value of money score: Worth
Recommendation score: Depends on Situation
Suggestion: More accurate shipping details. When the shipment says the combo ships and the last item from your order was delivered it's unnerving to only receive half the product.
Vague but so far okay

We purchased the combo and were surprised with how quickly.it shipped and was set to arrive (8 days after ordering). Only to fidn out it wasn't truly the combo that shipped but rather a single bike. I did contact customer service and while the prompt email reply was appreciated it said the 2nd bike will be about 3 weeks out yet. There shipping emails should be 100% more clear on what actually shipped for the amount of money spent I want/expect accurate and precise details. As weve only reciced one the short try it out drives down our drive habe been okay but will have to comeback to re-rate once actually go for a ride. The user manual could also be beefed up with more instructions and diagrams.

Performce: Excellent
Value of money score: Worth
Recommendation score: Depends on Situation
Suggestion: Maybe shroud the derailer or maybe invert and run derailer high on wheel
X hunter

Works well. However I ran over some sticks in trail. That flipped up and tore the derailer off. I was able to get remains out of way and use the bike like an electric scooter to get the 5 miles out of the woods

Performce: Normal
Value of money score: Worth
Recommendation score: Highly Recommend
Suggestion: No
Mirrors

Ordered two sets, we received them in good time.

Performce: Excellent
Value of money score: Worth
Recommendation score: Highly Recommend
Suggestion: The key location is not great. Since it's on the underside,and not easily seen. There should be a sticker on the top of battery case showing positions .
Super Excited

I finally had time to assemble the bike, real easy but it did take two of us. The bike is heavier than I thought not sure I'll be able to lift it into my trunk or back seat. Full battery charge in 3.5 hours, then went for my first ride and loved it completely. Amazed how smooth it rode, the get-up-and-go is quick to respond. I will be off roading next week, looking forward to that.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: Increase ground clearance
Awesome on the trail and road

Easy choice! Long wait but performance/ price makes the wait worth it.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend

We received our bikes on time. Very happy with them so far. We have only put about 20 miles on them so far, weather has been terrible the last couple of days.

Performce: Normal
Value of money score: Worth
Recommendation score: Depends on Situation
Suggestion: Don't tell lies about the range
Jasion bike

Pretty nice and fun very complicated to switch from kilometers to miles and battery dies at about 15 to 20 miles not even close to what they advertise

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
So happy with my bike

My husband gave me an ebike for my retirement gift and I am already hooked to it. Now I can enjoy riding with him. Thank you!

Performce: Normal
Value of money score: Worth
Recommendation score: Highly Recommend
Suggestion: Would love to get for my kids but too tall for one and other kid may get she can reachwish you had a smaller version for littles.
Great Bike for Race Time

Got the 2 X-hunter bikes and have enjoyed them getting around for our races. Ride the track with them and just getting around the farm before race day. Making though Muddy areas no problem. Folds up great to fit in our toy hauler with our ATVs. Friends have tested them out and enjoy them now looking to purchase for themselves. Our 2 kids now want but 1 can't touch thr pedals. So much better then walking or riding a regular bike. Had no problem with support then one of the first bikes broke after we received it. Motor stopped working. Sent out a call tag and replaced for us after they received broken one back. Had to send videos of it not working. Happy with our product.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Great Bike, Great value!

We have ridden our bikes 5 times now and we love them! We got the X-Hunter and EB7 2.0 ST combo. Yes, there was some confusion with the delivery e-mails and not the easiest process for getting questions answered through their customer service, but I ended up getting the bikes and all is good. Bikes were easy to assemble. Make sure you check all the nuts and bolts as some come loose. Learned this on ride #3 when the handlebars came loose. Lots of power. Great shifting mechanism. Displays are bright and easy to read. Bikes are very heavy! Add your body weight and remember this when the brakes don't work as well as on a lighter bike. Takes longer to come to a full stop. Brakes are good, but need to be adjusted for better stopping power. All in all, these are great bikes for the price. Yes, might need to get them professionally adjusted for optimal braking, but other than that, definitely recommend these bikes.

Performce: Excellent
Value of money score: Worth
Recommendation score: Depends on Situation
Suggestion: Improve your customer service.
Really

Once again I changed the ordered to the Jasion Ebike®Combo Sale X-Hunter (blue) +EB7 ST (white). I have received the EB7 ST (white). We love both of them but your customer service is pitiful. The right hand has no clue what the left hand is doing and nether of them is interested in working though the problem. Look at all the emails and phone calls it took to ship us two bikes. If you would like to talk about this please call me.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Its a great bike

I love this bike its fast, safe, and very adjustable. The setup was easy and stress free.

Performce: Poor
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: The EB5 roamer does not live up to 62 miles range more like 25 to 30 miles.

Basket is great.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Depends on Situation
Suggestion: Make accessories affordable and be honest of the delivery process. Don’t say 3-5 days for shipping I paid for and take 2 weeks to deliver with little to no explanation!!!
Nice Bikes

My wife got the EB7 ST and I got the X-Hunter. Have only had a chance to ride the a mile or two but this is my 2 cents.

1. Assembly went great. Everything was there and fit as designed.

2. Plenty of power and good acceleration.

3. Comfortable ride, suspension is awesome.

I’m looking forward to putting some more miles on this weekend.

The fulfillment process as Jasion calls it was somewhat frustrating. The website claimed the order was unfulfilled for several days after my order. When I asked for a refund and to cancel it was suddenly fulfilled. FedEx then took 4 days to pick up the order and only had an update that on shipping label was not legible. I ordered on April 29 and finally received on May 14 with little to no updating. Web site said 3-5 days so this was frustrating and disappointing.

I am looking for accessories but the prices are very high on the website. I’m hoping that if I do have any issues that the customer service is better then the delivery process.

There is potential for Jasion to take over the e-bike industry but these problems need to be addressed. Overall I’m happy with the build of our bikes!!

Performce: Normal
Value of money score: Worth
Recommendation score: Highly Recommend
Great Company So Far so good

Very responsive for Chinese (I think) Company, my bike came fast once I changed color to black (from green) otherwise would’ve had to wait. A month or two. OK, so Can’t wait to put it together. I’ll update with anything new, but I don’t have any problems with these guys and fact I like them.. good plan with Klarna for financing. Still owe a couple payments (3). Great company for a Chinese overseas deal.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: Fenders that are the same color as the bike, besides black.
EB7 ST

The bike came very well packaged and easy to assemble. It is a bit on the heavy side and has alot of power right out of the box. I ended up watching some videos on how to get into the settings and turned down some of the power settings on it until I get more comfortable with it. It does take some getting used to. I think it will make a big difference in being more active.

S
Jasion®EB7 ST Ebike
Stephanie O.
Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: Softer seats and a better spot for key entry
Happy rider

This bike is amazing!! I love it love it love it!!

Performce: Normal
Value of money score: Worth
Recommendation score: Depends on Situation
Suggestion: Use hydraulic brakes, and make sure they actually work properly. Advertise your bikes speed correctly. The bike caps out at 28MPH and the motor is 750 not 1400.
It’s a decent bike.

It’s a bike with a 750 Watt motor and the top speed is 28 MPH with pas 5 set to 99. The bikes brakes are pretty poor out of the box but everything else is fine.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: Add phone chatger
X-Hunter X2 Amazing E-Bike

These bikes are amazing. I even hooked a trailer up to mine so I could haul stuff in and out of an event that I was vending at works just as expected amazing . Great deal for the money too

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: My only complaint was the coupons sent in the mail saying I was able to get free baskets. No mention of using only one code at a time. I would have added the baskets to the cart before purchase.
Great bikes

Purchased 2 X Hunter bikes. Easy assembly. Sturdy and strong bikes. Happy with the purchase.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: Add phone charger please
X-Hunter Amazing E-Bike

We got a pair of X hunter e-bikes they are amazing, especially for the money. I have even hooked up to mine so I can haul things in and out of the tradeshow works perfect rides nice lots of power . I highly recommend getting one of your contemplating it.

Performce: Excellent
Value of money score: Worth
Recommendation score: Highly Recommend
Suggestion: Let people know when bikes or accessories are out of stock
Fun to ride

Bikes are really fun to ride. I bought two and my wife and i can ride all over. One came in missing a few parts but we managed.